Comment Policy

We expect conversations to follow the rules of polite discourse and we ask that participants treat each other, as well as our employees, with respect. We will not post comments that include:

  • Profanity and vulgar or abusive language
  • Threats of physical or bodily harm
  • Sensitive information (for example, information that could compromise public safety)
  • Offensive terms that target specific ethnic or racial groups

For the benefit of robust discussion, we ask that comments remain “on-topic.” This means that comments will be posted only as they relate to the topic of the video. We will not post comments that include:

  • Off-topic comments
  • Questions from the media
  • Identical comments by the same user (please don’t submit over and over expecting the post to show up faster) or multiple users (a group of people sending identical messages or one person submitting under different aliases). In the case of identical comments, we will approve the first submission.


Twitter is a free social networking site that allows users to send and read other users’ updates of up to 140 characters in length.  While people use Twitter in many different ways for both personal and professional reasons, we are using Twitter at the Massachusetts Alternative Septic System Test Center (“MASSTC”) as another way to keep citizens informed about what we’re doing and as another way to get feedback.

You can follow us on Twitter at

Please note:

  • While we try to respond to questions on Twitter as much as possible, if you have a question, concern or comment, you may still want to contact MASSTC directly.
  • While MASSTC staff watch and update Twitter as much as possible, please recognize that we also monitor and maintain many other channels of feedback, outreach and engagement, both in-person and online.

Also note that this micro-blog is hosted by Twitter and is governed by Twitter’s separate website policies, including its Privacy Policy and Terms of Service.  These policies apply to your use of Twitter.

Records Retention Law

Please note, that Records Retention Law of the Commonwealth requires the Massachusetts Alternative Septic System Test Center (“MASSTC”) to preserve records created or received by a state employee. Pursuant to this retention requirement comments posted or messages received via an official MASSTC page on a third-party web-site (such as an official agency profile on a social network) will be treated as state governmental records and may be permanently archived. Information that you submit voluntarily through social media sites associated with MASSTC where such information is publicly available, including your name, city or town, and the substance of anything that you post may be disseminated further by being posted online at this website.